Protecting your privacy is extremely important to us. Ascend Credit works hard to keep your personal information confidential. Please take a moment to read the Ascend Credit Client Privacy Policy.

Why we collect personal information
We collect personal information to enroll you in our service. Ascend Credit uses your personal information to provide you with superior customer service and to communicate with you regarding your case. In addition, we use your personal information to keep you up-to-date on the latest service announcements, feature updates, special offers, and other important service information. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge client satisfaction and further improve our service.

How we collect personal information
We collect information about you when you sign up for a new Ascend Credit service or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.

For the sake of streamlining customer service, some areas of the Ascend Credit web site allow you to create a "Client ID" using your personal information. The system saves your information and assigns you a unique Ascend Credit Client ID. Next time you log into the client section of our web site, you can simply enter your Client ID and password and the system will automatically look up the information it needs.

When we disclose personal information
Because the ability to communicate with our clients throughout the credit repair process is absolutely essential, your personal information may be shared with other Ascend Credit employees. They will protect your personal information in accordance with the Ascend Credit Customer Privacy Policy. Ascend Credit will not share your personal contact information with other companies unless you specify otherwise.